Each order includes a specialized collection pack, which contains a small pot, a zip bag, a spoon, and an order card.

*Ring orders include ring sizer

The visibility of cremation ashes in the jewellery is entirely at the customer's discretion. They can specify their preference on the return card included in the ashes collection pack.

Upon receiving your ash collection pack, we kindly request that you return it to us within seven days. This helps us manage our workflow and prevents an overwhelming influx of ashes at any one time.

Our outer packaging for orders is unbranded and discreet to ensure surprises remain intact. However, it's important to note that invoices and customs labels are included with orders shipped outside the UK.

It is indeed possible to combine ashes from several individuals into one memorial piece. Some clients opt to mix the ashes together in a single box, while others request individual containment. For those preferring the latter, we can supply two separate boxes for the ashes. Please make sure to let us know along with your order number after you place the order, and we'll arrange this for you.

Certainly! We accept flowers from a range of significant events, and items like pregnancy caps, buttons, fabrics, and grave soil are commonly incorporated into memorial jewellery to craft a piece that's uniquely personal.

Yes, the Memorial Collection allows you to incorporate ashes and hair into a memorial piece, creating a meaningful and unique keepsake.

Certainly! If you can't find your ideal design, we can collaborate to create your dream piece from your mind to reality.

The timeline for completion varies depending on the design's complexity and our current workload, but it typically ranges from 3 to 6 weeks.

Your ashes collection pack will come with a sizing belt to assist with your ring order, and you may also seek assistance from a local jeweller for accurate finger sizing.